Frequently Asked Questions
Everything you need to know about your Zach Top gear.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
How do I know which size to order?
A detailed size chart is available on each product page. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home to compare.
Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Can I change or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.